MugArt

Return Or Exchange Or Refund Policy

• You have 3 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received your item must be in the original packing.
• Your item needs to have the receipt or proof of purchase.
• once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.
• If your return is approved ,we will initiate a refund to your credit card.
• You will receive the credit within a couple of days, depending on your card issues policy.

Return will be processed only if :

It is determined that the product was not damaged while in your possession;
The product is not different from what was shipped to you;
The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card, and all the accessories therein).
Products are returnable only if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on EW sells.

Products are returnable only within 3 calendar days after receiving the product.
 
Receipt or proof of purchase is mandatory for returning a product.

Products may not be acceptable for return in some cases, including cases of buyer's remorse such as incorrect model or colour of the product ordered or incorrect product ordered.

Products marked as "non-returnable" on the product detail page cannot be returned.

EW will refund your amount once the return is approved. The product return will be approved only after a complete inspection of the product and details. EW Sells  will notify you about your refund status.